Can I upgrade my plan before it's due to renew?

  • 16 February 2021
  • 1 reply

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I have a subscription plan that is month-to-month.  I need to update to a larger plan because we’re using up all our minutes.  Can I do that now, or do I need to wait until our plan renewal date?


Best answer by SauceBot 16 February 2021, 10:00

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If you’re a Self Service customer, you can upgrade your plan at any time; We’ll pro-rata the difference until your renewal date and immediately upgrade you.

If you’re an Enterprise customer, you’ll need to contact your Account manager to discuss upgrades.